16 June 2015
There are many things customers want to know prior to us coming out to clean. Some pre-arrival preparation may seem like a no-brainer but other things aren’t at the top of the customer’s mind. People generally think to ask about moving furniture as well as ask about the expected dry time after the service has been completed. But something that isn’t always thought of, yet still important, is: “Do I need to vacuum before carpet cleaning?”
Customers don’t often think about this since they assume that if we’re cleaning the carpet, we’re obviously vacuuming at the same time in order to suck up all the dirt and grime so why do it themselves beforehand. While this is true we still recommend vacuuming.
Why do I need to vacuum before carpet cleaning?
Customers will receive a better, deeper clean if they remove the surface dirt and pet hair with their standard vacuum first instead. Our equipment is strong and we want to be able to get to the deepest layers of the carpet and so the less amount of stuff on the top layers the better extraction we will have from the bottom. Some have also questioned why we don’t also carry a regular vacuum and do that ourselves as well prior to the cleaning.
The main reason that we cant carry a vacuum with us to use at appointments is that we don’t want to use the same vacuum from home to home and possibly pass contaminants and allergens. Many of our customers have pets but some do not – in fact some are allergic to pets and so for us to bring in a regular vacuum that was used on a home with pets could pose a hazard to their health.
With the hose of our cleaning equipment connected to our van where everything is deposited this is not a problem, but using a regular vacuum where the dirt circulates right there it could pose risk. We care about our customers and the last thing we want to do is pass on allergens or smells from previous homes onto yours. That is one of the main reasons we prefer you to use your own vacuum prior to us coming in.
Hopefully this answers your “Do I need to vacuum before carpet cleaning?” question. If you have any further questions or would like a free estimate please give us a call at 317-291-DAWG. Also visit our Facebook page for additional photos and reviews! Thanks for stopping by!